Terms & Conditions
Welcome to Big Brand Desert Camp. By accessing our website and booking our services, you agree to comply with the following Terms & Conditions.
1. Booking & Payments
- All bookings are subject to availability and confirmation.
- Advance payment is required to secure your booking.
- Remaining payment must be completed before or at the time of service.
- Prices are subject to change without prior notice.
2. Cancellation & Refund Policy
- Cancellation requests must be made in writing via email or WhatsApp.
- Refund eligibility depends on the time of cancellation.
- No refunds will be provided for no-shows or last-minute cancellations.
- Approved refunds will be processed within 7–10 working days.
3. Services & Activities
- All activities (desert safari, camel ride, bike ride, etc.) are subject to weather conditions and operational availability.
- Guests must follow safety instructions provided by staff.
- Participation in activities is at your own risk.
4. Check-in & Check-out
- Standard check-in and check-out times apply as per booking confirmation.
- Early check-in or late check-out is subject to availability and may incur additional charges.
5. Liability Limitation
- Big Brand Desert Camp is not responsible for any loss, damage, injury, or delay caused due to unforeseen circumstances, including weather, accidents, or third-party services.
6. Use of Website
- All content on this website is for general information purposes only.
- Unauthorized use of this website may give rise to a claim for damages.
🔒 Privacy Policy
At Big Brand Desert Camp, we are committed to protecting your privacy and ensuring transparency in how your information is handled.
1. Information We Collect
We may collect the following information:
- Name, phone number, email address
- Booking details and preferences
- Website usage data (via cookies)
2. How We Use Your Information
- To process bookings and provide services
- To communicate confirmations, updates, and offers
- To improve our website and customer experience
3. Data Sharing
- We do not sell, trade, or rent your personal information.
- Information may be shared with trusted service providers only when necessary to deliver services.
4. Data Security
- We implement appropriate security measures to protect your data.
- However, no method of transmission over the internet is 100% secure.
5. Cookies Policy
- Our website uses cookies to enhance user experience and analyze website traffic.
- You can choose to disable cookies through your browser settings.
6. User Rights
- You may request access, correction, or deletion of your personal data by contacting us.
⚠️ Disclaimer
- The information provided on this website is for general informational purposes only.
- All services offered by Big Brand Desert Camp are subject to availability and local conditions.
- Images, videos, and content are for illustrative purposes and may not exactly represent actual services.
- We do not guarantee uninterrupted or error-free website operation.
- Big Brand Desert Camp is not liable for any direct or indirect loss arising from the use of our website or services.
✅ Consent
By using our website or booking services with Big Brand Desert Camp, you acknowledge that you have read, understood, and agreed to our Terms & Conditions, Privacy Policy, and Disclaimer.
